Ratings & Reviews

Overall Rating

5(41 reviews)95.1% of customers recommend this property

Rating Per Category

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Resident Reviews

submitted by Yabo L. - |Recommended: YesComfy, quiet, good service — highly recommended
response from property -Yabo, Thank you for your 5 star ratings. We are so glad you are you happy here at Modera Flats. Please reach out to us at 832-827-3865 if you need anything. Best, Kathy Bell Community Manager
submitted by Darrion B. - |Recommended: YesNew Resident — I've genuinely enjoyed my nights here. Everything is what i thought it would be
response from property -Hi Darrion! Thank you so much for your kind review. If there's ever anything we can assist with, do not hesitate to reach out. Kathy B., Community Manager
submitted by Jennifer C. - |Recommended: YesNot recommended — Hard to contact leasing office, parking lot is difficult to access, window is not noise proof, and maintenance is slow
response from property -Jennifer, We appreciate you taking the time to provide your feedback. Here at Modera Flats, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn’t happen again. Should you wish to discuss your experience further, we encourage you to reach out to us and we will set up a time that works best for you. Kathy B., Community Manager
submitted by ClearChoice F. - |Recommended: YesCould not be happier - in spite of CoVID restrictions - - - everything was smoothly handled. — From our initial contact - to our touring...the Office staff has been exceptional. The attention to details at all levels of the property, to making us feel valued as tenants residents - - we could not have hoped for more. We look forward to our growth here over the next months and to a growing long-term relationship here at Modera Flats.
response from property -Thank you for taking the time to leave us such a wonderful review. Here at Modera Flats, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Kathy B., Community Manager
submitted by Nicole W. - |Recommended: YesSpacious rooms, great location, kind and helpful staff and very prompt maintenance Love living here so far
response from property -Nicole, Thank you for taking the time to share your positive experience at Modera Flats. We are so happy you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Kathy B., Community Manager
submitted by Linjie L. - |Recommended: YesVery nice community — The construction quality is very nice and the property staffs are very professional and helpful.
response from property -Linjie, Thank you for taking the time to leave us such a wonderful review. We strive to provide exceptional service to our residents and we are so happy to hear we delivered on this. I will be sure to share your comments with our team. If you ever need anything, please do not hesitate to reach out to us or stop by the office. Thank you again! Kathy B., Community Manager
submitted by William X. - |Recommended: YesGreat, very modern and new — The rooms are spacious and modern. The appliances are great. The walls are a bit thin, but at least the walls facing the street aren't too loud. I wish the gym and business center were open longer.
response from property -William, Thank you so much for the five-star rating as well as your kind words. I will be sure to share these with the team. If there's anything you need from us, please do not hesitate to reach out! Kathy B., Community Manager
submitted by Madeleine P. - |Recommended: YesGreat area, easy commute to the Texas Medical Center — It is great living here It is never noisy. The pool and gym are great amenities to go relax and destress. The garbage pick up is a great service the apartment has for their residences.
response from property -Madeleine, Thank you so much for your kind words. We are so grateful you are enjoying your home and the community. If there's anything we can assist with in the future, please let us know. Kathy B., Community Manager
submitted by Paula T. - |Recommended: YesNice clean and good location — Good location, clean apartment and complex. Was given wrong floor plan blueprint and virtual tour upon signing lease, had to switch to new unit because the sizing of the initial apartment was completely off and way smaller then told. That was a breach in contract on Moderas part but they did not offer any compensation other then just move elsewhere or another unit at the current market rate. We had to go from a 1 bedroom to 2 bedroom due to space needs since no other units were available on the first 2 floors that fit a floor plan that was good for us and we needed to stay lower because of our dog. This was very upsetting and because we were on a time crunch we had to just get a 2 bedroom here and spend a lot more then expected. The new unit is great spacious and nice, we just expected some type of compensation on Moderas part since this was their fault and we are now spending a lot more on a 2 bedroom then expected.
submitted by Deanndra C. - |Recommended: YesNo major complaints — So far I have enjoyed living at Modera Flats. Best part of living here is location. I walk to work and after work and on the weekends I run at Hermann Park. I live on the third floor and have not had any issue with roaches which I am terrified of There is adequate parking available. At most I have had to park a floor above my usual parking level. Fortunately I have relatively quiet neighbors so not sure how loud it may be if a family lived next to me but I will say that I do hear my upstairs neighbor when she is playing music or working out. With having to live in close proximity to other people, that may just be how all apartments are although maybe the walls are thin. Either way, when I do hear my upstairs neighbor its only for short episodes. Overall, I am satisfied living here.
response from property -Deanndra, Thank you for taking the time to leave us a review. We look forward to your continued residency! Kathy - Community Manager
submitted by Wanya S. - |Recommended: YesBEAUTIFUL PROPERTY — We’ve only been in the new place for a few weeks, but i absolutely love love love it here. The grounds as well as the property are beautifully decorated and maintained, the staff is very accommodating and friendly. The doggie area was a pleasant surprise as well There is a small distraction every now and then due to possibly insulation as we sometimes hear every footstep and furniture movement from our above neighbors. As of yet, that is not a dealbreaker. I love the sense of security, and the close proximity to everything in the Medical Center and downtown areas. Since most of us are slowly moving out of our mandated “quarantine”, it would be nice to have a meet and greet or some other type of community event at some point soon.
response from property -Wanya, Thank you for taking the time to leave us such a wonderful review. Here at Modera Flats, we strive to provide exceptional service to our residents and we are so happy to hear that we delivered on this. I will be sure to share your comments with our team. Thank you again! Kathy - Community Manager
submitted by Gabriel E. - |Recommended: YesGreat property — Great staff, great location, great apartment
response from property -Gabriel, Thank you for taking the time to leave us a five-star review! Kathy - Community Manager
submitted by Yuka F. - |Recommended: YesGood apartment — It is good to live here. Not that reasonable rent but the room is spacious and clean. I am renting one bed room but the bed room and the living area is not completely separated and the smell of cooking come to the room. That is only drawback.
response from property -Yuka, Thank you for taking the time to leave us a review. We look forward to your continued residency! Kathy - Community Manager
submitted by Jaylan L. - |Recommended: YesGreat property — great place to live
response from property -Jaylan, Thank you for taking the time to leave us this five-star review! Kathy - Community Manager
submitted by Josna G. - |Recommended: YesExcellent — It was very clean and kept properly
response from property -Josna, Thank you for your positive comments. We wish you the best in your new endeavor and thank you for your residency here at Modera Flats. Regards, Kathy Bell Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Modera Flats", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Modera Flats", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose